🔁 Return & Refund Policy

🔁 Return & Refund Policy

💡 Your Satisfaction, Guaranteed

If you're not completely satisfied with your purchase, we're here to make it right.

✅ Return Conditions

You can return any eligible item within 7 days of delivery if:

  • The product is unused, in original packaging, with all accessories/tags intact

  • You received a wrong, defective, or damaged item

Non-returnable items include:

  • Personal care & hygiene products (e.g., cosmetics, undergarments)

  • Clearance or discounted sale items

  • Opened or used electronics

🔄 Return Process

  1. Contact our support via WhatsApp .

  2. Share your order number, product photos, and reason for return

  3. We'll arrange a free pickup or guide you to a nearby drop-off location

  4. Once inspected, your refund will be processed.

    💳 Refund Timeline

    • Refunds are issued to your original payment method

    • Processing takes 5–10 business days after return approval

    • In case of Cash on Delivery, refund will be sent via bank transfer or digital wallet